Frequently Asked
Questions

Questions, doubts, need information?

In case of a flat tire, we provide roadside assistance to repair the tire or, if necessary, replace the vehicle with another available one.

All our vehicles undergo regular maintenance checks to ensure they are safe and reliable.

Our basic insurance coverage includes protection against vehicle damage and third-party liability.

Per la sicurezza dei minori, richiediamo che i bambini sotto una certa età siano accompagnati da un adulto durante l'uso delle biciclette elettriche e che indossino sempre un caschetto protettivo durante il viaggio.

For bicycles and e-bikes, there are no specific requirements. 

Yes, we require a deposit that is refunded at the end of the rental period, provided the vehicle is returned in good condition.

Costs vary depending on the type of vehicle and the rental duration. You can find details on our website in the rates section.

Cancellations within 24 hours of booking are free. After that, penalties may apply.

If the vehicle incurs damage during the rental, the insurance deductible will be applied. If the damages exceed the deductible, you may need to cover the difference.

L'età minima per noleggiare una bicicletta o e-bike è 16 anni.

For bicycles and e-bikes, no specific documents are required.

Yes, we offer the option to return the vehicle to a different location for an additional cost.

We offer 24/7 assistance for any technical issues or breakdowns during the rental period.

Yes, we offer a variety of accessories such as helmets, racks, and child seats at an additional cost.

In case of a flat tire, we provide roadside assistance to repair the tire or, if necessary, replace the vehicle with another available one.

All our vehicles undergo regular maintenance checks to ensure they are safe and reliable.

Our basic insurance coverage includes protection against vehicle damage and third-party liability.

Per la sicurezza dei minori, richiediamo che i bambini sotto una certa età siano accompagnati da un adulto durante l'uso delle biciclette elettriche e che indossino sempre un caschetto protettivo durante il viaggio.

For bicycles and e-bikes, there are no specific requirements. 

Yes, we require a deposit that is refunded at the end of the rental period, provided the vehicle is returned in good condition.

Costs vary depending on the type of vehicle and the rental duration. You can find details on our website in the rates section.

Cancellations within 24 hours of booking are free. After that, penalties may apply.

If the vehicle incurs damage during the rental, the insurance deductible will be applied. If the damages exceed the deductible, you may need to cover the difference.

Frequently Asked
Questions

Questions, doubts, need information?

L'età minima per noleggiare una bicicletta o e-bike è 16 anni.

For bicycles and e-bikes, no specific documents are required.

Yes, we offer the option to return the vehicle to a different location for an additional cost.

We offer 24/7 assistance for any technical issues or breakdowns during the rental period.

Yes, we offer a variety of accessories such as helmets, racks, and child seats at an additional cost.

    *I agree. I have read the privacy policy and consent to the storage of my data in your archive in accordance with the provisions of European Regulation for the Protection of Personal Data No. 679/2016, GDPR. (You can delete them or request a copy by making an explicit request to info@e-rental.it)

      *I agree. I have read the privacy policy and consent to the storage of my data in your archive in accordance with the provisions of European Regulation for the Protection of Personal Data No. 679/2016, GDPR. (You can delete them or request a copy by making an explicit request to info@e-rental.it)

      Why
      Choose Us?

      Sceglierci 1

      INSTANT
      BOOKING

      Our calendars are updated in real-time. Select the dates and book online.

      Sceglierci 2

      NO HIDDEN
      COSTS

      You won't face costs you're not aware of. No unpleasant surprises at checkout!

      Sceglierci 3

      ASSISTANCE &
      QUALITY

      All our vehicles undergo regular maintenance checks to ensure safety and reliability.

      Why
      Choose Us?

      Sceglierci 1

      INSTANT
      BOOKING

      Our calendars are updated in real-time. Select the dates and book online.

      Sceglierci 2

      NO HIDDEN
      COSTS

      You won't face costs you're not aware of. No unpleasant surprises at checkout!

      Sceglierci 3

      ASSISTANCE &
      QUALITY

      All our vehicles undergo regular maintenance checks to ensure safety and reliability.