In case of a flat tire, we provide roadside assistance to repair the tire or, if necessary, replace the vehicle with another available one.

All our vehicles undergo regular maintenance checks to ensure they are safe and reliable.

Our basic insurance coverage includes protection against vehicle damage and third-party liability.

For the safety of minors, we require children below a certain age to be accompanied by an adult during the use of electric bicycles and to always wear a protective helmet while riding.